Returns & Replacements Policy
At Belmonte Bath LLP, we strive to ensure your home sanctuary is perfect, which is why we offer a 15-day return policy for unused items in their original packaging. If your premium bath fixtures arrive damaged or do not meet your expectations, our dedicated support team is here to facilitate a seamless resolution.
Initiate Your Request
Contact our customer service team via email or our online portal within 15 days of delivery to request a Return Merchandise Authorization (RMA).
Inspection and Documentation
Please provide clear photographs of the product and its original packaging to verify the item's condition and ensure eligibility for return.
Secure Packaging
Carefully repack your items in the original box with all mounting hardware and manuals included to prevent damage during transit back to our warehouse.
Refund Processing
Once our quality control team inspects the returned fixture, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing